tk197's Privacy Policy
Your personal information is very important to us. In this policy, we clearly explain — what information is collected, how it is used, and how it is kept secure.
Introduction & Scope
tk197 is a secure and reliable online casino and betting platform. We place the highest priority on the privacy of our users. This Privacy Policy ("Policy") explains what personal information tk197 ("we", "our", or "platform") collects, how it is used, and what steps are taken to protect your information.
By accessing this platform or creating an account, you are considered to have agreed to the terms of this Privacy Policy. This policy applies to all services offered by tk197, including sports betting, casino games, slots, and other gaming services.
If you have any questions after reading this policy, please contact our support team. We are always here for you.
Important: This policy applies only to individuals aged 21 or older. We do not knowingly collect information from anyone under the age of 21.
What Information We Collect
tk197 collects various types of information to provide its services. This information comes from two main sources: information you provide directly and information collected automatically.
2.1 Information You Provide Directly
When you create an account or use our services, we may collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Documents required for identity verification
- Payment information (bKash, Nagad, Rocket, or Upay account number)
- Information provided when contacting our support team
2.2 Automatically Collected Information
When you use our platform, we may automatically collect the following information:
- IP address and device identifier information
- Browser type and operating system
- Platform activity logs (login times, game history, betting records)
- Information collected through cookies and similar tracking technologies
- Payment transaction records
We never store your full payment account number or password on our servers. Sensitive payment information is transmitted via SSL encryption.
Purpose of Using Information
tk197 uses your personal information for the following purposes. Each purpose is specific and limited to our relationship with you.
3.1 Account Management & Service Delivery
Your information is used to create, verify, and manage your account. This includes login verification, identity confirmation, and payment processing.
3.2 Security & Fraud Prevention
Your information is used to ensure the security of our platform and to prevent unauthorized access or fraudulent activity. We monitor suspicious activity and conduct investigations when necessary.
3.3 Customer Support
If you contact us for support, your information will be used to properly resolve your query and verify your identity.
3.4 Legal Compliance
Where applicable law or regulation requires information to be retained or disclosed, we fulfill that obligation.
3.5 Service Improvement
Information may be used for analytical purposes in a privacy-compliant manner to improve the performance of our platform and the user experience.
Information Sharing & Disclosure
tk197 never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Providers
We work with trusted third-party service providers who perform specific functions on our behalf (such as payment processing and cybersecurity). These parties may only access information for the specific task assigned and are bound by strict confidentiality agreements.
4.2 Legal Requirements
We may be required to disclose information based on a court order, legal obligation, or valid request from a government authority.
4.3 Business Changes
In the event of a business merger, acquisition, or other corporate change, your information may be transferred to the new entity. We will notify you in advance if such a change occurs.
4.4 With Your Consent
Outside the cases described above, we do not share your information anywhere without your explicit consent.
Our payment partners — bKash, Nagad, Rocket, and Upay — are governed by their own privacy policies. The terms and conditions of those respective services apply to information they collect during payment processing.
Cookies & Tracking Technologies
tk197 uses cookies and similar technologies to provide an improved user experience.
5.1 What Are Cookies and Why Are They Used
Cookies are small text files stored on your device. They help our platform remember your preferences, maintain your login state, and ensure security.
5.2 Types of Cookies
- Essential cookies: Required for the basic functionality of the platform — login sessions, security tokens.
- Functional cookies: Save your preferences and language settings.
- Analytics cookies: Collect anonymous statistics to understand how the platform is being used.
5.3 Cookie Controls
You can control or delete cookies through your browser settings. Please note that disabling essential cookies may affect some functionality of the platform.
Data Security Measures
tk197 uses industry-standard technologies and practices to protect your personal information. The key components of our security framework are as follows:
6.1 Encryption
All data transfers between our platform and servers are protected by SSL (Secure Sockets Layer) encryption. This ensures that your information in transit remains unreadable to unauthorized parties.
6.2 Access Controls
Access to your personal information is strictly controlled. Only authorized personnel who need this information to perform their job may access it.
6.3 Security Audits
We regularly review and update our security measures. We are committed to identifying potential vulnerabilities and maintaining the highest security standards.
6.4 Response to Data Breaches
In the event of a data breach, we will take immediate action and notify affected users as quickly as possible. We will also inform the relevant authorities in accordance with applicable law.
Please note that transmitting information over the internet is not completely secure. We take every measure to protect your data, but we cannot guarantee the complete security of information in transit.
Data Retention Period
tk197 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations.
7.1 Active Accounts
Your information will be retained for as long as your account remains active. This is essential for service delivery and account management.
7.2 After Account Closure
If you close your account, some information may still need to be retained for a set period due to legal, regulatory, and tax-related obligations.
7.3 Backups & Logs
Some information may be temporarily present in system backups and logs. These are regularly cleared and are subject to strict security controls.
Your Rights
As a tk197 user, you have several important rights regarding your own personal information:
8.1 Right to Access
You may ask us what personal information we hold about you and how it is being used. Upon request, we will provide you with a copy of your information.
8.2 Right to Correction
If any of your information is incorrect or incomplete, you may ask us to correct it. Keeping accurate and up-to-date information is in our mutual interest.
8.3 Right to Deletion
In certain circumstances, you may request the deletion of your personal information. However, we may be required by law to retain some information.
8.4 Right to Object to Processing
You may object to the processing of your information for certain purposes. However, doing so may mean that some services cannot be provided.
8.5 How to Exercise Your Rights
To exercise any of your rights or to make an information-related request, please contact our support team. We will respond to your request within a reasonable time.
Protection of Minors
tk197 does not knowingly collect personal information from anyone under the age of 21. Our platform is intended for adults aged 21 and older only.
If we become aware that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account.
If a parent or legal guardian believes that their minor child has registered on our platform, please contact us immediately.
Policy Changes
tk197 may update this Privacy Policy from time to time. This policy may be revised due to changes in services, legal requirements, or security improvements.
10.1 Notice of Changes
For significant changes, we will notify you via a notice on the platform or to your registered email. For minor changes, the "Last Updated" date on this page will be updated.
10.2 Continued Use After Changes
If you continue to use our platform after a policy change, you are considered to have consented to the updated policy. We therefore recommend reviewing this page regularly.
Privacy-Related Questions & Requests
Contact Us
For any questions about the Privacy Policy, requests to access information, or any other matter, you may contact our support team.
Helpful Pages
See our other policy pages to learn more: